Training for Managers/Supervisors
How to be a Great Coach


Day One

What is Coaching?
What has been your experience with Coaching?
What do you want to get out of this training?

Coaching as one of the hats managers/supervisors wear What are the hats a manager and supervisor wears and how is coaching different?
Why is it beneficial for managers and supervisors to learn how to coach?
When do managers and supervisors typically wear a coaching hat?
With what types of employees is coaching beneficial?
When don’t we want to be coaching our employees?

Coaching Demonstration by the Trainers
Introduce with a description of the key coaching points.
Debriefing with all the participants:  what did you observe?

The Anatomy of a Coaching Call
What are the components of a coaching conversation?

Practicing the Components of the Coaching Conversation
The trainers will observe and give support on their coaching.

Day Two

Check in:  How is this training going for you?
What might you want more or less of?

The most important tools, skills and techniques for mgr as coach.
Contracting, tools for self awareness, giving and receiving feedback, ladder of inference, powerful questioning, inquiry vs. advocacy, active listening, project plans.

Practice coaching session/conversation using the skills, tools and techniques presented with feedback & support from trainers.
Each participant will practice a 20 minute coaching session.

What support do you need to wear your coaching hat?
What are your next steps?

PHASE II—3 months later, one full day

Observation of coaching with feedback from trainers
Dialogue around specific situations, where you are stuck
Support in getting unstuck and moving forward as coach


TRAINING:  $15,000 for Phases I and II.  This includes two trainers and between 12-16 participants. 
TRAVEL:  Usual and customary travel and per diem expenses for 2 trainers and  2 trips to client’s location.  (First trip is the two day training; second trip is one day 3 months later.)

Getting Your Stuck Clients Unstuck

Approved: 9 ICF Credits
Price: $349 early bird – $399 after

To register visit:
Whether a certified professional coach, an internal coach, or a team leader who coaches and develops your team members, this webinar is for you.

Coaches all over the world are raving about how the Power of TED* frameworks are transforming the way they work with their clients and fellow workers. Join Donna Zajonc, PCC and Barb McAllister, PCC to learn the TED* frameworks and how to easily yet profoundly get both yourself and your stuck clients unstuck.

The Power of TED* webinar is based upon David Emerald’s popular bookThe Power of TED* (*The Empowerment Dynamic). Corporate coaches and life coaches alike confirm that TED* offers a simple yet profound way for coaches and clients to shift out of the drama into more empowering roles, ways of thinking, interacting and taking action. Both you and your clients will immediately begin to use the easy to understand TED* concepts with amazing simplicity and ease.

We are confident you will leave our six training sessions with:

  • TED* frameworks to enhance your coaching practice
  • Powerful questions that will transform your coaching practice
  • Practices and exercises to deepen your learning
  • An increased awareness of your own drama roles when you get “hooked” by your client and ways to shift those patterns
  • A “powerboost” to energize your coaching
  • Ways to work with your clients ambivalence, and
  • Ways to challenge your clients to shift their focus from what they don’t want to what they do want

You will also learn:

  • How TED* creates resourceful roles of Creator, Challenger and Coach, as an antidote to the victim-oriented roles from Steven Karpman’s Dreaded Drama Triangle (DDT)
  • A simple but powerful structure to support your clients to get into action
  • The importance of getting yourself unstuck in order to challenge your stuck clients

This is primarily a training session; opportunities for real time coaching are limited.
Program questions about the Webinar?
Email us at or
Or Call Donna at 206-780-9300 or Barb at 206-799-9446.

Authentic Leadership Program

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